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9 Reasons Why Your Food Delivery Business Needs a Delivery App in 2024

By Gaurav Parvadiya | Last Updated On June 28th, 2024

The online food delivery business is estimated to expand from US$ 43.78bn in 2024 to US$ 92.50 bn by 2029. The simplicity of internet ordering and the COVID-19 pandemic have expedited the migration to contactless delivery.

Businesses must embrace technology to capitalize on this burgeoning sector. A tailored mobile app can transform customer experience and operational efficiency.

In a world where mobile adoption is rising and ease of use is key, food delivery firms need a strong mobile app. Mobile apps for business are essential in this landscape, ensuring seamless operations, customer satisfaction, and competitive advantage.

How Big is the Online Food Delivery Market?

Worldwide Online Delivery Services for Food The market size was estimated at USD 60.18 billion in 2022 and is expected to increase at a compound annual growth rate (CAGR) of 18.7% from USD 71.43 billion in 2023 to USD 281.52 billion by 2031. (2024-2031).

Mobile apps for online food delivery have become more and more popular as more people choose the ease of placing online meal orders. These services provide real-time order tracking, a large selection of cuisines, and simple ordering. Online food delivery became even more popular during the COVID-19 pandemic as people looked for new methods to eat their favorite foods.

The following data indicate potential growth in the future:

  • In 2024, the online food delivery business in India is expected to generate US$43.78 billion in sales.
  • A 16.14% annual growth rate (CAGR 2024–2029) is anticipated.
  • By 2029, the market is expected to have grown to a value of US$92.50 billion.
  • Revenue in India’s grocery delivery sector is projected to increase by 30.7% by 2025.


9 Key Reasons Why Your Food Delivery Business Requires a Mobile App

There are numerous reasons why restaurant businesses should own mobile apps but for restaurant businesses, it has become a necessity. Given below are the reasons that give logical reasons for this statement:

2.1 Reasons Why Your Food Delivery Business Needs a Mobile App

Surge in Delivery Demand During COVID-19 Pandemic

The widespread impact of COVID-19 has drastically altered daily life across the globe. With most countries shutting down, our routines have changed.

Essential services are among the few remaining, driving demand for grocery and food delivery services. Businesses like Pizza Hut and more offer 30-minute delivery services which are efficiently done and managed by on-demand food delivery apps. These services ensure food will be delivered freshly and without compromising the quality while covering long distances as well. 

Restaurant delivery services previously served busy people without time to cook. More individuals need home deliveries, therefore demand has increased for almost everyone.

Social distancing, self-quarantine, and indoor living to curb the virus’s spread have heightened the demand for food delivery startups. These businesses are processing more orders than ever, helping people stay home and contributing to the fight against the pandemic.

For those with a food delivery service or restaurant, now is the time to create food delivery apps like Uber Eats or Swiggy.

platform to consumer delivery


This shows that 2020 was a spike year for the growth and demand for online food delivery apps. 

The Promising Future of Food Delivery Services

The food-delivery sector is expected to experience massive growth in the coming years because people are now willing to pay more in order to get some comfort. 

According to McKinsey & Company, the global food delivery market was valued at €83 billion in 2016 and is growing much faster after the year 2020. 

Currently, this industry is well-established in many nations and is predicted to increase at an annual pace of around 3.5% during the next five years.

Historically, the main purpose of the best food delivery app has been to facilitate online restaurant orders for users. Today, people increasingly prefer the convenience of having food delivered to their doorsteps shortly after ordering through a delivery app, rather than waiting at restaurants.

The on-demand food delivery market’s explosive expansion indicates that the food delivery sector is going through major changes. This sector has significant potential for sustained robust growth, making it an opportune time for firms to invest in mobile apps to capture this rising market.

Making Mobile Apps Easier for Users and Sellers

Recent investment and technology advances have matured the online meal delivery sector. But this is just the start. Increasing customer and merchant convenience and transparency drives growth.

On-demand food delivery apps dramatically improve convenience and transparency for all parties involved. These apps make ordering food easy for customers and order management simple for retailers. If you are considering constructing an on-demand food delivery service, creating a bespoke mobile application is vital. Because the market has been growing for years, now is the moment to simplify and make the process more transparent for users and sellers.

Sending Tempting Messages to Customers

Push notifications are an effective marketing tool. Every day, American smartphone users receive 46 app push alerts on average. Order rates can be greatly increased by sending out push notifications on time, particularly at mealtimes.

3. Sending Tempting Messages to Customers

Push notifications are a popular way for owners of food delivery apps to tell their users about new offers, discounts, and other promotions. Maintaining regular contact with your customers can result in a significant rise in sales and, in turn, increased profitability.

Your food delivery app can increase income by leveraging the best moments to engage customers through the smart use of push notifications.

With push notifications, businesses can notify customers about where the order is, is it processed or not, and other order status details. This way your customers are kept engaged with your app and if they are informed at every point of time, they are more satisfied.

There are countless benefits of mobile apps for business owners and being a restaurant owner, you must invest in mobile apps. 

Boosting Customer Retention

To achieve exceptional results, on-demand food delivery businesses need a customized mobile application. As a food delivery service owner, retaining your customers for the long term is crucial. This requires developing an app that offers unique and valuable features.

Your app can enhance customers’ daily lives through effective promotions and improved customer services. Consider integrating live chat support, allowing customers to connect directly with the delivery person, and offering special discounts on various occasions.

Develop a food delivery app with all the essential features that make it stand out from competitors and see revenue growth.

Features like live tracking, instant customer support, coupons, and category-wise browsing allow customers easy ordering and make your app highly demanding. This helps to retain the existing customers and attract new ones as well.

Business Growth with Loyalty Points

In the competitive food delivery industry, discounts and promotions are crucial to customer retention. Offering loyalty points works well for this.

Customers want to save, and loyalty programs can attract them. An owner may give a complimentary drink with every pizza order. A loyalty point system based on order frequency can boost customer loyalty in your app.

4. Business Growth with Loyalty Points

Customers receive loyalty points when ordering regularly. Redeeming these points for discounts on future orders is a cost-effective way to emphasize your value.

Restaurants win by retaining customers and gaining new ones with loyalty programs. By adding loyalty programs to your mobile app, clients may immediately access discounts and incentives.

Push notifications about points and promotions can also boost order placements with your loyalty program.

To reduce operational costs

The two most challenging things that food delivery firms have to deal with are managing their operations and increasing their income.

The best way to solve all of these issues is to get your restaurant business a food delivery app.

Getting a restaurant app maker software allows you to incorporate some of the user-friendly features that lower customer support expenses.

Here’s how!

  • Include a real-time tracking system.
  • Give customers access to real-time order progress information.
  • Enable automated order management for delivery persons
  • Provide automated payment processing for delivery without cash.
  • For fast analysis, make use of powerful analytics dashboards and reports.

Easy Online Ordering, Faster Delivery

To save time, many individuals shun restaurants and choose speedy delivery with clear times. Food delivery apps meet this demand well.

A well-designed food delivery app provides important features that make it the go-to choice when consumers are hungry. Predictive intelligence helps clients order from nearby restaurants and choose the finest cuisines.

Customers may predict delivery time using real-time tracking. Food delivery app can also use GPS to track deliveries from pickup to destination.

Your app is essential for fast, convenient ordering and delivery thanks to these features.

Easier Audience Targeting and Connectivity

Your food delivery business can target the correct demographic and retain engagement with a mobile app. Analysis of user data lets you target promotions and offers to specific demographics and preferences, ensuring they reach the most probable responders.

Stay in touch with customers via push alerts and in-app messaging about new specials, menu updates, and promotions. Frequent communication keeps your brand top-of-mind and encourages repeat business.

Users can also share your services on social media, organically broadening your reach. These tools can help you establish a loyal customer base and long-term partnerships to support business success.

Most Popular Food Delivery Apps

Here are a few of the most well-liked apps for food delivery so you may obtain ideas for your own.

Name Of The App Features Play Store  App Store 
DoorDash Scheduled deliveries 4.7 Rating & 4.32M reviews 4.8 Rating & 16.5k reviews
Check order status
Ordering food anytime
Real-time order tracking
Online payment
GrubHub Real-time order tracking 4.5 Rating & 

868K reviews

4.8 Rating & 1.3k reviews
Locals deals & offers
Ordering food anytime
Online payment
Uber Eats Find restaurants 3.7 Rating & 

5.43M reviews

4.6 Rating & 

220.8K reviews

Real-time tracking
Order with a tap
Online payment
Postmates Get a subscription 4.3 Rating & 

2.21L reviews

4.8 Rating & 

2M reviews

Choose from delivery or pick-up
Get updates on delivery-status
Order from restaurants and retail business

How Much Does it Cost to Create a Food Delivery App?

Creating a food delivery app involves several factors that influence its cost. On average, the cost of making an app can range from $12,000 to $80,000, depending on various aspects of the development process.

Here are some key factors that can impact the cost of your app development:

  • Features & Functions Added: The complexity and number of features will significantly affect the cost.
  • Mobile Platform or Approach Used: The choice between iOS, Android, or a cross-platform approach influences pricing.
  • Technology Used: Advanced technologies and frameworks can drive up costs.
  • Type of Food Delivery App: Different types of apps, such as basic, advanced, or complex, have varying costs.
  • Developers’ Location: Rates vary significantly based on the developers’ geographic location.

Cost Breakdown by App Type

  • Basic Food Delivery App: Includes simple features like item lists, basic UX/UI, and functionality. Cost: $12,000 – $15,000.
  • Advanced Food Delivery App: Features tailored UI/UX, payment gateway integration, social media integration, custom navigation, and push notifications. Cost: $18,000 – $35,000.
  • Complex Food Delivery App: Involves advanced audio/video processing, multiple databases, custom graphics, real-time delivery tracking, and third-party API integrations. Cost: $45,000+.

Developers’ Location and Hourly Rates

  • India: $12 – $70 per hour
  • Eastern Europe: $30 – $100 per hour
  • USA: $80 – $200 per hour

These variations highlight the importance of considering all factors when budgeting for a food delivery app.

If these costs bother your pocket, you can go for a Delivery App Builder like Twinr which can be a cost-effective way. You can even add extra features like push notifications, in-app purchases, real-time tracking, and whatnot. So, businesses that want to spend more on marketing and expansion can convert delivery websites to apps and touch the desired heights of businesses.

Explore the benefits of converting a website into a mobile app for food delivery businesses. 

How to Build Your Food Delivery App

Twinr is a powerful Delivery App Builder designed to simplify the process of building a mobile app. Whether you’re looking to create the best food delivery app or Convert a delivery website to an app, Twinr offers a comprehensive solution. With Twinr, you can transform your vision into a fully functional and efficient food delivery app, making it easier than ever to enter the competitive market of food delivery services.

Steps and Process for Leveraging Twinr to Build a Food Delivery App

Twinr is among the best Restaurant app maker tools that allows huge customizations, ease of food delivery app development, and convenient testing. Given below are the steps to create an app for food delivery:

Create Your App with Twinr

To create an app for a food delivery business, it is essential to provide essential details such as your app’s name, website URL, industry, & target platform so Twinr can generate quick briefs of your app. Twinr’s Automation Engine will then quickly generate your complete native mobile app, ready for use in just a few minutes.

Customize and Add Features

Once the app is generated with all the details provided in the above step, you can now personalize your mobile app to match your style. You can customize the icons, theme, colors, layout, and much more with Twinr. Additionally, you can add features here to make your app stand out from others. 

Test and Preview App

Now it’s time to ensure your delivery app aligns with your vision while also working best on different devices. With the browser-based in-app preview or the Twinr Preview App on an Android smartphone, you can view real-time previews and test changes as you make them. This ensures your app looks and functions exactly as desired.

Publish on Google and App Stores

Then comes the last step where you can now make your app live and ready to download. The Twinr team is available to assist you through the publishing process, ensuring a smooth and successful launch.

Benefits of Choosing Twinr for Making a Food Delivery App

  • Speed: Twinr’s platform accelerates the process of building a Food Delivery App, allowing you to launch your app quickly.
  • Affordability: Reduce costs associated with traditional app development by using Twinr’s cost-effective solutions.
  • Customer Support: Access dedicated support to help you navigate the app-building process and troubleshoot any issues.
  • Easy app building: Twinr is an app builder that involves just a few steps to create a feature-rich mobile app. Even a non-technical skilled person can also create app with just a few steps. 
  • Guaranteed App Approval: Twinr ensures a 100% approval rate for your app on both Google Play Store and Apple App Store, eliminating the stress of the publishing process.
  • Real-Time Updates: While you develop your app with Twinr, you can preview changes and updates altogether. This allows instant updates, less time consumption in developing the app, and quick response. 

The End Note

It is clear that businesses that adopt digital transformation can only survive because of high competition. Customers also are more attracted to innovative businesses and when it comes to restaurant business, one should focus on smart work to achieve quality rather than hard work.

With the best food delivery app, you can win the market while also achieving revenue goals and brand image.

With Twinr’s website to app converter, the food delivery app development process has become simplified. You just need to enter your business website and convert the delivery website to app.

Isn’t it simple?

So, what’s more you want? Get your Restaurant business a food delivery app and it’s time to grow and achieve desired success.

Gaurav Parvadiya

Gaurav is the founder and CEO of Twinr, a tech entrepreneur with a decade of experience and a passion for SaaS. With a Master's degree in Computer Science, he specializes in no-code development, driving innovation in the mobile app industry. When he's not busy growing the company, you'll find him writing about tech, growth, software development, e-commerce, and occasionally sneaking in a game of badminton.

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