Terms & conditions

Overview

These terms of use cover the Twinr website, Twinr builder, Twinr preview app and the services provided through them, for your use in building native mobile apps. They create a legally binding agreement between you and Twinr, Inc. and apply from the date you create an account.

Please read the terms carefully before using the services and contact us if you have any questions. Your use of the services means you accept these terms and agree to be bound by them. If you use the services on behalf of a company or client, you must have the authority to bind them to these terms. No additional rights or licences are granted except as stated here.

01 Introduction

These terms and conditions (the “Terms”) govern the use of our mobile app builder service (the “Service”). By accessing or using the Service, you signify your agreement to be bound by these Terms.

02 Eligibility

Use of the Service is void where prohibited. By using the Service, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all of the terms and conditions set forth herein.

03 Service description

The Service allows users to create, build and publish mobile applications for various mobile platforms such as Android and iOS. We reserve the right to make changes to the features of the Service and to introduce new features from time to time.

04 Your content

You retain all ownership rights to the content you create using the Service (the “Content”). By using the Service, you grant us a non-exclusive, worldwide, and perpetual licence to use, copy, modify, display, and distribute the Content solely for the purpose of providing and promoting the Service. You represent and warrant that you have all rights necessary to grant the rights granted under this section.

05 Intellectual property rights

We own the intellectual property rights to any and all protectable components of the Service, including but not limited to the design, artwork, functionality, and documentation. You may not copy, modify, or reverse engineer any portion of the Service.

06 User conduct

You agree not to use the Service to upload, post, email, transmit or otherwise make available any Content that:

1. is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
2. you do not have a right to make available under any law or under contractual or fiduciary relationships;
3. infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

07 Fees for services

You agree to pay all fees for Twinr plans or any on-demand services purchased or used according to the pricing and payment terms, and will be billed according to your chosen method. All fees are non-refundable, unless otherwise stated in these Terms.

08 Twinr subscriptions

Our services are billed through subscriptions, with billing periods being monthly or annual, based on the chosen plan. Subscriptions renew automatically unless cancelled through account management or customer support. You can cancel at any time, and the subscription will continue until the end of that billing period. Auto-renewal can be turned off at any time.

09 Changes to plans

Twinr may introduce new plans, or add or remove features from existing plans, in good faith and in line with its business interests. Such changes will be communicated before they are implemented, so users can make informed decisions.

10 Communication

Twinr communicates changes, updates and transactional information by email. It is the user's responsibility to check Twinr emails, including the spam folder.

11 Confidentiality

When you provide content (including information) to Twinr, we treat it with care as per our Privacy Policy, which outlines how we use and share your content and personal information. You agree to our Privacy Policy and permit us to use your content in accordance with it.

12 Commitments

Twinr states that a mobile app can be created in 2 hours. This depends on the user's familiarity with such tools and may vary from individual to individual.

13 Content ownership

You retain ownership of the content you create using Twinr and its intellectual property rights. Twinr does not claim ownership over your content and only uses it to provide services as per these Terms and to market or promote Twinr services.

14 Price changes

Twinr reserves the right to change prices for services at any time. For subscription-based services, changes will only apply from the next billing period. Users will be notified of price changes in writing in a timely manner before they take effect, giving them the opportunity to cancel their subscription beforehand.

15 Twinr account

It is the customer's responsibility to keep their account password and access information safe, and to report any unauthorised access to Twinr immediately. Accounts should not be shared and each should only be used by one person. The customer must also keep their email and communication details up to date.

Twinr is not responsible for the failure to store or loss of customer content, and advises customers to keep a backup of their build file and signing key information. If there is no account activity for over 12 months, Twinr may terminate the account and delete all content within it, but will send an email notification before doing so.

16 Termination of service

We reserve the right to terminate your use of the Service at any time, without notice, for any or no reason, and without liability to you or any third party.

17 Affiliates

Twinr affiliates are responsible for providing accurate information so that Twinr can process payments. Payments delayed by third-party payment processors are outside Twinr's control and we are not responsible for them.

Affiliates are prohibited from running paid advertisements, such as paid search ads or social media ads, to promote Twinr. Affiliates earn commissions based on the affiliate guidelines, number of leads and sales, and minimum payout amount. Affiliates may not use copyrighted materials without permission or make false or misleading claims about Twinr and its services.

Twinr reserves the right to terminate the affiliate agreement at any time, and may require the affiliate to remove all links and promotions within a certain period of time.

18 Disclaimers

The Service is provided on an “as is” and “as available” basis. We make no warranty that the Service will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

19 Limitation of liability

To the fullest extent permitted by law, in no event will we be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profit, lost revenue, loss of data or other damages arising from or in connection with the use of the Service.

20 Governing law and jurisdiction

These Terms and the provision of the Service shall be governed by and construed in accordance with the laws of the jurisdiction in which the Service is hosted, without giving effect to any principles of conflicts of law.

21 Twinr copyrights

These Terms do not grant ownership of the Services or content accessed through the Services, except for your own content. No commercial use of Twinr's brand or branding elements is allowed without permission.

22 Contact information

If you have any questions about these Terms, please contact us at [email protected].