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30% boost in repeat purchases within the first 90 days.
30% boost in repeat purchases Lower customer acquisition costs by re-engaging users through push notifications.
Higher conversion rates with a smooth, app-like shopping experience.
Project Manager
WiBi (Want IT. Buy IT.) emerged from humble beginnings during the 2008 global recession when three brothers founded BurhanTec, its parent company. With a significant online presence, WiBi has become a go-to destination for consumers seeking genuine electronics and daily deals.
To enhance customer engagement and streamline operations, WiBi aimed to provide a seamless shopping experience by transforming their online platform into a mobile application.
This initiative sought to drive loyalty and AOV, reduce dependency on their website as a sales channel, and build long lasting customer relationships.
Wibi, a growing DTC eCommerce brand, faced several hurdles in customer experience and retention:
Customers preferred shopping for electronics via mobile apps, but Wibi only had a website.
Without push notifications, re-engaging customers was challenging.
Users left without purchasing, causing increase in cart abandonment rates.
Retargeting website visitors was expensive and inefficient and affected the ROI.
No dedicated app meant fewer repeat interactions with customers.
Wibi partnered with Twinr to quickly convert their eCommerce website into a mobile app, unlocking new opportunities to increase sales and engagement:
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