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Location
Industry
20% increase in repeat orders within the first 3 months.
Saved thousands in third-party commissions by driving direct sales.
Higher customer engagement with personalized push notifications.
Founder
Mr. Jim Johnson, the founder of MrJims.Pizza, grew his business from one small pizza shop into a chain of over 45 locations across several states. He started his career at McDonald's in Michigan while planning to stay there. His entrepreneurial spirit led him to the pizza industry. However, managing his rapidly growing customers with only a website to tackle orders became increasingly challenging.
To reduce third-party commissions, dependency on external apps and boost profits, MrJims.Pizza sought to connect directly with customers and centralize their data.
They achieved this by converting their website into a native mobile app using Twinr, enhancing customer relationships and brand loyalty through a personalized digital experience.
Jim’s Pizza, faced several challenges that impacted growth and customer retention:
Customers prefer ordering food via mobile app, but it only had a website.
Retaining customers was challenging without any engagement tools.
Relying on third-party food delivery platforms cut into profits.
Customer experience and checkouts took a hit since website orders weren’t as seamless as an app experience.
No direct way to stay on customers’ phones and increase engagement.
Jim’s Pizza partnered with Twinr to instantly convert their website into a feature-rich mobile app. With a custom-branded app, they:
Get started with Twinr today!