Convert your website to an app, design custom screens, engage users, and track insights — all with Twinr.
Get customized mobile app solutions for every industry and platform.
Your knowledge hub for seamless mobile app creation and optimization!
Home » Blogs » The UX Mistakes That Push Your Users Away Without Warning
By Gaurav Parvadiya | Last Updated On December 10th, 2025
Your website might be losing visitors and loyal users daily without you even realizing it due to slight yet detrimental UX mistakes. These UX problems rob you of user retention. Identifying and correcting these problems before it is too late is of utmost importance.
According to research from McKinsey, a decent user experience design can increase revenues by 20%. Still, most entrepreneurs ignore foundational UX problems, triggers, and high-impact mistakes that cost users.
Your users are leaving, and in most cases, doing it without giving feedback. Implementing seemingly simple and minor UX design changes could lead to your loyal customers and profits slipping away. Addressing these problems is not merely good design work; it is a business survival necessity.
Consider a website with a multitude of products and a highly cluttered and confusing design.
The frustration is increased as 62% of users expect websites to have clear navigation *predictable (NNGroup). If your platform has hidden or overloaded menus and navigation, users end up abandoning your platform entirely.
Keep your menus simple by limiting yourself to 5-7 main items, straightforward labels, and a logical organization. For app-based platforms, Twinr’s app engagement tools offer guided onboarding flows, allowing users to find their way, decreasing confusion and dropout. Internal linking within your content creates intuitive pathways to streamline users to relevant pages and actions.
Over 70% of web traffic is mobile. If your website is unresponsive, slow, or has small tap areas, users will bounce, sometimes within seconds. Google has flag mobile usability issues such as hidden content and poor font sizes.
Design with a mobile first mindset. Use responsive, adaptive layouts with large touch targets and compressed images. Twinr’s no-code platform simplifies this by allowing fast mobile app creation with built-in speed optimizations. In minutes, you will have a platform that meets and even exceeds mobile user expectations.
One and simple CTAs are most useful to increase conversions. Users may become unable to make decisions because CTAs conflict (no matter how bad) and/or are obscured. 70% of users admit they leave because they don’t see a next step (Unbounce).
Constrain the primary actions to one or two per page. Use contrasting colors for and make copies like “Build Your App for Free Today.” Strategically and content-wise embedded CTAs (using Twinr’s App builder tools positioned macro buttons) to improve the location of action buttons.
There are reports from google that for every second that a page takes to load the bounce rate increases by 7%. It can be extremely frustrating to load an app that is slow. The load delay directly impacts how engaged users are.
Use WebP to optimize images, minimize the number of scripts that are being run, and use CDN for the delivery.
Twinr prioritizes creating responsive, speed-efficient mobile apps to enhance user experience through performance-best practices in mobile app design. With all mobile apps, speed is growth, not a problem.
Navigating a new platform, user onboarding is a new user’s first experience. It sets the tone. No user wants to wonder what’s happening. Obscure, complicated, lengthy onboards detract from early momentum and promote drop-off. Onboarding should be as simple as possible. 20% abandon due to excessive length (UserOnboard).
User onboarding should be simple. Your onboarding should be low effort, quick, and designed around what the user gets (value). Efficient design, through the creation of user onboarders, can be achieved using Twinr’s live preview and onboarding engagement tool.
Your app’s experience feels personalized through behavioral, engagement, and location data. Real-time, personalized, user and engagement data analytics allow a segment of the audience to be singled out tailored, or customized along the lines of attendance, time, or events.
Test and user feedback should be sought on a continuous basis throughout the design and development process. Feedback should improve any experience but lack of feedback can stifle a constructive growth process and create disengagement.
Users are your best consultant UX and ignoring their suggestions and concerns may lead you to miss out concerns that are real. Listening to user feedback from surveys, heatmaps, and A/B testing show what broken, and more importantly, what works.
Collecting user feedback, and having user tests become part of your routine. With Twinr feedback and analysis dashboards, you can see where users are losing interest and dying off, and use that to quickly improve your platform and make it more valuable to users.
Silent UX mistakes hurt your revenue, retention, and reputation without you even knowing. With smarter design and testing, and something like Twinr, you can stop the damage. Improve your navigation, overall speed, your user onboarding, and personalization and you’ll see retention and user willingness improve and you’ll be able to see the difference.
Don’t let hidden UX mistakes hurt your success more than they already have. With Twinr, you can use their no-code platform to improve your designs, fix your issues, and create positive touchpoints at all of your users’ experiences.
Q1: How can I quickly identify silent UX mistakes in my app?
Heatmaps and session recordings, and surveys can be good sources of information. Twinr can show you where user friction and drop off points are hidden.
Q2: What’s the most common silent UX mistake that’s easier to fix?
The most common mistake is that businesses forget that users use their app on mobile and that their app needs to be responsive, fast, and overall, mobile optimized.
Q3: Can I improve UX without hiring a designer?
For sure. Twinr’s no code builder lets you integrate best practices—for responsive layouts, clear CTAs, simplified flows—no tech skill needed.
Q4: How does speed affect user retention?
An interruption of more than 2 seconds results in a huge loss of engagement. Speed is key to keeping users engaged and Twinr’s optimized platforms guarantee a quick load time.
Q5: Is ongoing testing necessary?
Absolutely. UX is fluid, and ongoing A/B testing combined with user feedback is what makes your user experience grow and adapt.
Gaurav is the founder and CEO of Twinr, a tech entrepreneur with a decade of experience and a passion for SaaS. With a Master's degree in Computer Science, he specializes in no-code development, driving innovation in the mobile app industry. When he's not busy growing the company, you'll find him writing about tech, growth, software development, e-commerce, and occasionally sneaking in a game of badminton.