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Home » Blogs » Comparing Traditional Shopping with On-Demand Services
By Gaurav Parvadiya | Last Updated On November 14th, 2025
The entire retail environment has changed dramatically. It’s not just changing; it’s an explosion of consumer expectation. More than ever, time, tailor made services, and ease of doing business is gained priority. If your business is still clinging to the old ways of doing things with simple websites or a physical store, you are most likely to go bust. Mobile banking has changed the way consumers purchase goods and services. Tailored experiences and seamless interactions offered via mobile devices is the way to go.
The point is simple: most people don’t want to wait in lines anymore. Gone are the days of limited hours and a one size fits all approach. It is clear that on-demand services can offer consumers the services you want right in their hands.
It’s true, the world’s on-demand economy increased by 22.4% and is projected to reach 570 billion dollars, according to the data provided. This is not just a temporary trend. It is a change on how people use products and services. Companies such as Uber, Door Dash, and Instacart use this before mentioned data to change consumer expectation.
Why the change? The consumer experience is placed above owning the product. Having a product brought to you with the smallest of efforts is the ideal. This is particularly true for Gen Z and Millennials. Having quick and digital access is not seen as a privilege, but rather a norm.
Despite the ongoing economic downturn, brick-and-mortar stores accounted for approximately 80% of global retail sales, as reported by McKinsey. Stores are projected to lose about 12% of yearly visitors due to the expansion of eCommerce and mobile applications. Traditional retail is not equipped to face the rises of on-demand and online shopping.
Think about this: The lack of interaction in many in-person shopping experiences can cause many problems that can turn away even the most modern of clients:
Such factors can lead to lost potential business deals, especially in a modern society where potential clients lack immediacy and personal connections on the devices they favor.
In today’s world, neglecting to develop a stand-alone mobile app can hurt business gains. Let’s examine the reasons that necessitate a mobile-first approach for your business:
Changes are being made to the manner in which applications are created. In the past, the process of creating an application would often take a lot of time and resources. Fortunately, no-code platforms like Twinr makes it easier to and less expensive to develop scalable applications. This makes the process even easier for teams that do not have the necessary skills.
Aside from eliminating website barriers, Twinr offers the following:
No-code platforms make it easier for teams to focus on value metrics such as the retention and monetary value of a customer.
One of the first steps a business should consider taking is the understanding of its consumers. This understanding will come in handy considering that consumers are offered a boundless supply of choices. No-code tools, like Twinr assist in the fast deployment of customer apps. This is achieved through:
Picture this: the user experience of your app reigns supreme among your customers. Every bit of expectation that you have of your app is aligned with the Reality. The app experience is nothing short of superb.
User engagement is essential to an app’s success and should be a priority. The app should have elements that include:
These companies that utilize engagement strategies have seen up to 25% increase retention, which proves that customers with a high level of engagement will become loyal to the brand.
It is essential to incorporate analytics into your app. Data is necessary to:
Understanding customer behavior is made simple and actionable with Twinr’s Blend. Aligning insights with timely and relevant activities at scale.
The question is no longer if mobile apps drive growth for businesses; it’s how much. To this end, it’s well-documented that:
Research by McKinsey shows that mobile app features like order tracking improve customer satisfaction and reduce complaints, which increase customer lifespan value.
To better understand the value of features in improving the bottomline, let us analyze the case of a logistics company that integrated real-time tracking in its app. It recorded a 35% decrease in customer complaints. In turn, this led to improved customer retention whereby the company recorded 15% increase in lifetime value. The example underscores how business growth is driven by demand features.
In today’s world, the failure to embrace mobile on demand strategies is a sure way to run a business to the ground. Businesses who take the leap will enjoy the following benefits:
This means that having a static website page is no longer enough. The new age consumer wants a customized, real-time app experience that increases loyalty and satisfaction.
With the Twinr platform, you can switch to an application from a static website in days and not months. This is enabling the company to adapt, test, and improve based on what the customer needs in real time. All this can be done without hiring an entire team of engineers or having an ever stretching budget and coding as little as possible.
On Demand App Building is Easier Than Ever Before, Start Now
Change is the only constant in retail. Those who embrace demand driven on the spot mobile apps the fastest will conquer the market, establish loyalty, and keep the revenue flowing.
Always Remember every customer is digital; they expect speed and a smooth process without any hassles. If you do not provide customers on demand apps, your competition will.
On demand apps provides an industry with instant engagement with customers. This provides on the spot higher engagement, attracts business, and retains the customers.
Twinr reduces time to convert your website to an application to days and provides an extremely needed app. This is faster and cheaper compared to industry standards.
The must have features are real-time notifications, tailored suggestions, seamless loyalty and gift checkouts, seamless GPS/location service, and strong analytical dashboards.
Users that are more engaged with the app tend to not only spend more, but also come back to spend more, thus improving lifetime value, and optimally increasing the Return On Ad Spend (ROAS).
No, with no-code tools such as Twinr, app scalability and professionalism is attainable for every business, removing the engineering barrier.
Gaurav is the founder and CEO of Twinr, a tech entrepreneur with a decade of experience and a passion for SaaS. With a Master's degree in Computer Science, he specializes in no-code development, driving innovation in the mobile app industry. When he's not busy growing the company, you'll find him writing about tech, growth, software development, e-commerce, and occasionally sneaking in a game of badminton.